Using Copy Buttons to Onboard New Agents Faster
Team leads focused on training and ramp times.
New agents want to do well, but they don’t yet know the right phrases for every scenario. Pre-built copy buttons can bridge that gap.
Onboarding with confidence
- New hires see examples of approved wording in context.
- They can respond faster on early calls and chats.
- Leads spend less time rewriting replies.
From scripts to guidance
Instead of rigid scripts, use CopyDock.app buttons as starting points agents can adapt to each customer.
