About CopyDock.app

CopyDock.app was created to solve a real problem faced by support teams, call-center agents, and back-office workflows: repeating the same sentences hundreds of times a day.

The Mission

Our mission is simple: reduce workload, increase consistency, and save employees time every day. Whether you support customers, process accounts, verify IDs, or read compliance-approved statements, CopyDock.app keeps everything one click away.

Why CopyDock.app Exists

• To reduce typing fatigue and repetitive strain.
• To eliminate copy/paste mistakes in live customer interactions.
• To keep approved statements instantly accessible.
• To speed up response workflows in CRM platforms and support inboxes.

Our Values

• Privacy First — Your data stays on your device.
• Transparency — No tracking, telemetry, or analytics.
• Reliability — Runs offline and is always available once installed.
• Simplicity — Easy for any employee to use without training.

Supported Operations

CopyDock.app supports key call-center and BPO operational roles, including:

• Scheduling agents
• Forecasting call and chat volume
• Managing adherence
• Tracking shrinkage
• Planning staffing levels
• Monitoring real-time queues
• QA teams
• Supervisors
• Training teams
• Ops managers
• Handling breaks, lunches, and overlaps
• Optimizing seat utilization
• Managing schedule changes

Connect with us on LinkedIn: CopyDock.app on LinkedIn